It'll be no real surprise to read that there has been a massive increase in online sales during the pandemic. Businesses simply had to adapt, not just to service customers and clients, but to stay afloat.
The landscape changed for many (possibly even forever), as retailers lost shoppers to their brick and mortar stores, and had to quickly find a new way to get to them instead.
Contactless local deliveries and click & collect were two methods that spiked. Another is going fully online and distributing nationwide - or even internationally. Suddenly 'Digital' is pretty much the norm.
Recent research suggests that upwards of 85,000 businesses have launched digital versions of their stores or begun using digital channels to sell during lockdown. It's not just the obvious fashion and clothing stores either, industries such as Food & Drink, Manufacturing, Software & IT firms, Fitness instructors, and Agriculture have all delved into the online world over the past 4 months.
It really is great to see how so many business owners and teams have managed to adapt their approach during COVID-19.
However, as workplaces, shops and buildings start to re-open, they will be welcoming customers back through the doors with open arms. But employees who have been free from distractions, picking and packing orders, or planning new products and services will soon be busy again with those customers. Could online take a back seat again? It shouldn't, but it may well be forced to. This is where a fulfilment partner can, and will, provide much-needed relief and make further growth possible.
For start-ups, those who have made adaptations to their business, and those new to online order fulfilment, the benefits of outsourced fulfilment can be key in letting owners and teams focus on growing their business rather than sending out their orders.
If your online business has seen growth and you need to outsource some or all of the fulfilment please get in touch with our team today to discuss your individual needs. Contact us on 01903 751100, head to our online pick and pack quote form or email info@ukpickandpack.com
