Software Zone

How to use our 3PL management system

Your management information is important, and you can now get it whenever you want it.

We have a warehouse management system (WMS) capable of providing you complete visibility of your stock, orders, deliveries and financial reports.

These features (along with many others) are now available with our MintSoft WMS software.

Below you will find a collection of articles to help you get answers and data from the software.

If you need to know something that isn't covered below, please don't hesitate to contact us and we can give you some one-to-one training with one of our team.

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How to's

Simply click on the tabs below to view the explanation for that question.
We are continually adding to these articles and as such, if there are questions you have that are not included below, please let our team know.

How do I view my stock?

How do I create an order?

How do I raise a query against an order?

How do I book a 3rd Party Collection or Delivery?

How do I view a monthly invoice?

Viewing your Stock levels

Log in to the system
Go to Reports on the left-hand side, then click Overview
Click Inventory Report to see a report of total stock levels currently held against each SKU
Or click Products in Locations to see a report detailing individual stock in locations with details of what is on the pallet as well (in the serial number column

Creating an order manually

Log in to the system
Go to Orders on the left-hand side, then click Input New Order
Scroll down the list of products, entering the number of each item needed and then pressing the Add To Cart button.
If you need a specific pallet (or serial number / expiry date etc), you can click the arrow on the left to see the items under a certain SKU. (see image 1 below
Once all items are added to the order, click the Complete Order button
Now enter the address and contact details for the order. If you have used them previously, you can use the Load Saved Address dropdown at the top. If it is a new address, you can change the Save Address slider to ON so this address will be available in the future.
Once all details are in, click the Create Order button

To Raise a Query against an Order

Log in to the system
Go to Orders on the left-hand side, then click Overview
Find the order you want to raise a query on and then click the Actions button on the right and select Details
On the next screen, click Queries in the top right corner
Select the Order Query Type from the dropdown and then fill in the Comments box below. Once the comments are in, click the Raise button

To Book a 3rd Party Collection & Delivery

Log in to the system
Go to Orders on the left-hand side, then click Collections
At the top of the screen click the green Book Collection button
On the next screen, fill in all the relevant details, then click the Next button
If the goods are coming back to the Sussex Transport warehouse, click the Deliver to Warehouse button, otherwise fill in the details of where it should be sent to, and then click the Save button
This will then create a Collection request in our system for the team to process for you

To View a Monthly Invoice – Detailed Information

Each month you will receive a top-level overview of your monthly transactions. To see more details on the invoice, please follow the instructions below:

Log in to the system
Go to 3PL Accounting on the left-hand side, then click Overview
On the next screen that appears, there will be a list of invoices. If you click View next to one of the invoices, it will then show you the details for that period

Software Zone

Your management information is important, and you can now get it whenever you want it.

I'd like to send my question in...

How to's

Viewing your Stock levels

Creating an order manually

To Raise a Query against an Order

To Book a 3rd Party Collection & Delivery

To View a Monthly Invoice – Detailed Information

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